FAQ

Who is ECLIPSE WORLDWIDE?

We’re the first ever premium anime streetwear crossover brand, created and conceptualized by members of the marquee deathcore titan known as “Brand of Sacrifice”. The brand portrays the gritty themes of anime lore with a death metal attitude, and is based in NYC. All proceeds generated through ECLIPSE WORLDWIDE are reinvested into the brand and the Brand of Sacrifice project.

 

How does ECLIPSE WORLDWIDE work?

We produce our products on demand after you place your order because of the premium quality and the amount of new inventory we put up each season. The wait time might be a little longer but it's worth it because it's created just for you.

 

How do you make your clothes?

We create nearly everything using high quality material from American Apparel. Sometimes certain color ways require different material, but we always choose the highest quality possible. Our lighter gear is made with 100% fine jersey cotton, 100% combed and ring-spun ultra-comfortable cotton, and for sweater durability, heavy blend ultra-comfort 50/50 cotton/polyester

 

Do you accept orders placed outside of the US?

Yes we do! We ship worldwide.

 

Shipping Info

 

What are your delivery times?

You will receive your items within 1 to 2 weeks of placing your order domestically, expect a 2 to 4 week delivery time for international orders. We have numerous shipping warehouses across the USA to make sure your gear gets to you in a timely fashion.

 

What are your shipping rates?

Standard Shipping domestically is FREE! (3-5 business days shipping after production time)

Shipping to Canada: $5

International Shipping:  $10 (2-4 weeks shipping after production time)

 

I only received part of my order—where is the rest?

We work with separate manufacturers for certain designs and products, so the items are shipped separately and may not arrive at the same time.

 

What is your policy on fees, customs, and lost, stolen, or delayed shipments?

ECLIPSE WORLDWIDE is not responsible for any lost, stolen, or delayed packages, or for any fees incurred upon international import. You will be held responsible for the shipping fees of your purchases and any return fees if you refuse a shipment of ECLIPSE WORLDWIDE.

 

Undeliverable packages?

On EXTREMELY rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable with corrected addresses.

 

Returns and Refunds

Because every item is made to order, we can not accept returns unless we sent you the wrong size, item, or in any other way made an error with your order. It is important that you refer to the sizing charts provided to be sure your desired product will fit you correctly. To inquire about a return or exchange for an erroneous order email us with your order number, reason for your return and any pertaining pictures of your order to: brandofsacrificemetal@gmail.com

 

Terms & Agreements

All graphics, content, and images on eclipseworldwide.bigcartel.com and associated web pages /social pages (collectively, our “Services”) are exclusive to ECLIPSE WORLDWIDE. The use of any ECLIPSE WORLDWIDE design, content, trademark or logo without explicit written consent is prohibited by law.